Maintenance Request Form

If this is an emergency, do not fill out a maintenance request form. Please contact our after-hours emergency line at (250) 837-7000 Extension 3. If there is no answer please leave a message with your name, phone number, unit number and address.

Tenant Information

This field is mandatory for appliance repair. We cannot book an appliance repair without this information.
Provide as much detail as possible. If the work required is not clearly stated, the request may be delayed as we will have to acquire more information.
Our maintenance department will notify all tenants before entering their home. Working hours are restricted between 9:00am to 5:00pm Monday-Friday. If no, the tenant must be home between 9:00am and 5:00pm on the assigned service day. Without authorization, the work request may be delayed up to 15 business days.