Maintenance Request Form

If this is an emergency, do not fill out a maintenance request form. Please contact our main office at (250) 837 7000. If it is outside of regular business hours, please call our after-hours emergency line at (250) 814 3645.
  • This field is mandatory for appliance repair. We cannot book an appliance repair without this information.
  • Our maintenance team will prioritize work requests as they are submitted.
  • Provide as much detail as possible. If the work required is not clearly stated, the request may be delayed as we will have to acquire more information.
  • Our maintenance department will notify all tenants before entering their home. Working hours are restricted between 9:00am and 5:00pm. If no, the tenant must be home between 9:00am and 5:00pm on the assigned service day. Without authorization, the work request may be delayed up to 15 business days.
  • If applicable.